Attorney General Encourages Oregonians to Watch Out for Suspicious Covid-19 Testing Sites

With the growth of the highly contagious Omicron variant and the demand for Covid-19 tests rising throughout Oregon, Attorney General Ellen Rosenblum reminded Oregonians to watch for testing sites that seem suspicious, or vendors that are selling at-home tests for sky-high prices.

The Oregon Department of Justice (DOJ) asks Oregonians to report any dubious testing sites or vendors selling at-home tests at inflated prices to the Attorney General’s Consumer Hotline at 1-877-877-9392 or www.OregonConsumer.Gov.

“The huge demand for Covid-19 testing of all kinds—at home tests, rapid antigen tests, PCR tests–brings bad actors and some businesses trying to make a quick buck out from the shadows. We see it all the time in moments of desperation like this testing urgency,” said Attorney General Rosenblum. “We are keeping a vigilant eye on the marketplace and working with OHA to ensure testing sites are in compliance with state laws.”

Oregonians should be cautious about pop-up testing sites that charge out-of-pocket fees, do not display logos, do not disclose the laboratory performing the test, are not affiliated with a known organization, or that ask for sensitive information, like social security numbers, that is not necessary for insurance. Consumers can locate a testing site through OHA’s testing locator.

Individuals are also selling at-home tests for inflated prices on sites like eBay, Craigslist and NextDoor. The average price for a package of two at-home Covid-19 tests should be around $20.00, so keep a lookout for exorbitant prices. Starting Saturday January 15, private insurers will have to cover the cost of eight at-home tests per member per month.

If you are shopping online for Covid-19 at home test kits, follow these tips from the FDA:

  • Check out a seller before you buy, especially if you’re buying from a site you don’t know. Search online for the website, company, or seller’s name plus words like “scam” or “complaint.”

  • Compare online reviews from a wide variety of websites. You can get a good idea about a company, product, or service from reading user reviews on various retail or shopping comparison sites. Always ask yourself: Where is this review coming from? Expert organizations may be more reliable than individual customers.

  • Pay by credit card, and not a money order, prepaid card, or another form of payment that cannot be tracked or disputed.

If you have information about, or think you have been scammed by a Covid-19 testing site, or want to report the price of a Covid-19 at home test being sold for exorbitant prices, please file a complaint with the OR Department of Justice at www.OregonConsumer.Gov or call the Attorney General’s Consumer Hotline at 1-877-877-9392.

If you have information about fraud associated with a medical provider, please file a complaint with OHA’s Fraud Hotline at 1-888-FRAUD01 (1-888-372-8301) or online.